A burst pipe at 2 a.m. still gets an answer.
For plumbers, electricians, HVAC techs and locksmiths. Kai picks up when you can't, takes the job details, books the visit and texts you straight away. And when someone asks an AI assistant for an emergency plumber nearby, it knows you're open.
Your lobby, your score and Kai on chat are free. Kai on the phone comes with Front Desk at $299 a month.
- Answered
- By Kai, after hours
- Caller
- Marcus T.
- Needs
- Pipe burst under the kitchen sink. Water is off at the main.
- Area
- Inside your service area
- Urgency
- Urgent. Wants someone tonight.
- You
- Texted and rung with the address and details
You can't pick up with your hands in a panel.
Voicemail loses the job
Someone with water on the floor doesn't leave a message. They call the next name on the list, and that business gets the work.
An answering service only takes a message
It can't tell a drip from a flood, check whether the address is in your area, or put the visit on your calendar.
More people now ask an assistant, not a search box
If the assistant can't confirm you do emergency work, cover that zip code and are open right now, it recommends someone it can.
Hiring an office costs more than the calls you miss
Kai does the front-desk part from $299 a month, and it works nights, weekends and holidays.
What happens when a customer calls.
Kai answers
It says it's an AI assistant for your business, then asks what's wrong.
It gets the job
The problem, the address and zip, and how urgent it is, in the caller's own words.
It books or it rings you
Routine work goes on your calendar. Urgent work gets you a text and a call right away.
Everyone gets a text
You get the ticket with the details. The customer gets a confirmation with your name on it.
What your lobby does from day one.
We draft it from your existing website. You claim it, fix anything that's wrong, and open the desk.
- Your services, service area and hours, laid out for an emergency trade
- After-hours and emergency availability published as facts assistants can cite
- Call now and Book a visit buttons at the top of the page
- Kai on chat, answering questions and taking job details
- Every lead and job in one board, with the customer's details attached
- Your Instalobby Score, with what to fix first
- Review requests after each job, on Lobby and above
- Card collected up front for booked visits, on Lobby and above
Jobs you can hand to Babu.
Say it the way you'd say it to an office manager. Babu shows you the plan first.
“Fill my Tuesdays.”
Babu finds past customers due a water heater flush or a furnace tune-up and drafts the texts for your approval.
“Get reviews from last month's jobs.”
It lists the finished jobs, writes the request, and sends it once you say go.
“Raise my score.”
It checks which facts are missing or out of date, such as your after-hours rate or a new zip code, and lists what to confirm.
Want more calls, not just fewer missed ones?
Live leads put a qualified caller on your phone while they hold. One caller, one business. You hear the job first and press 1 to take it.
What it costs.
Start on Listed for nothing. Most emergency trades want Front Desk, because that's the plan where Kai answers the phone.
Listed
Your lobby, built for you. Your score, a lead form, Kai on chat, and Babu writing your plan.
Claimed
Verified on your own domain. Bookings, alerts and score coaching. No badge.
Lobby
Bookings from AI assistants, payments, campaigns and a message room. Babu starts doing the jobs.
Front Desk
Kai answers your phone. Babu runs a weekly growth job. No platform fee.
Full Desk
Your own custom app, new prospects found for you, and Babu trained on how you work.
Questions trades ask first.
Will Kai pretend to be a person?
No. Kai tells every caller and every chat visitor that it's an AI assistant for your business.
What happens when my included minutes run out?
Front Desk includes 100 phone minutes a month. After that it's $0.20 a minute, and you set a monthly cap so the bill can't surprise you.
What if Kai can't answer a question?
It takes the caller's name, number and question and sends them to you. You never lose the lead.
Is the free plan really free?
Yes, with no end date. It covers your lobby, your score, a lead form, Kai on chat for 25 conversations a month, and Babu's planning. Anything that sends, calls or charges a card is on a paid plan.
Call Kai and pretend you've got a leak.
It's the quickest way to hear what your customers would hear. Kai will tell you it's an AI assistant.